Terms of service

These Terms of Service govern your access to and use of the Yorluna website and any purchases made through it. By accessing this website or placing an order, you agree to comply with these Terms.

Acceptance of These Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these Terms, please discontinue use of the website.

Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website or place an order.

Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Please notify us immediately if you believe your account has been accessed without authorization.

Accuracy of Information

You agree to provide accurate, complete, and current information when placing an order or contacting us.

Incorrect shipping information may result in delays or additional shipping charges.

Product Information

We make every effort to present our products as accurately as possible. However, slight differences in color, texture, dimensions, or appearance may occur due to photography, display settings, manufacturing updates, or natural material variations.

Product Availability

All products are offered subject to availability.

We reserve the right to discontinue products, adjust inventory, or limit quantities without prior notice.

Pricing

Prices displayed on our website are listed in U.S. Dollars unless otherwise stated.

Although we strive for accuracy, pricing errors may occasionally occur. If an incorrect price is identified before shipment, we reserve the right to cancel the order and issue a full refund.

Order Acceptance

Receiving an order confirmation email does not guarantee acceptance of your order.

Orders may be canceled before shipment if payment cannot be verified, inventory is unavailable, pricing errors occur, or fraud prevention measures require further review.

Payment

Payment must be successfully authorized before an order can be processed.

We use secure third-party payment providers to process transactions. We do not store your complete payment card information.

Shipping

Shipping times provided on the website are estimated only and are not guaranteed delivery dates.

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations and circumstances beyond our reasonable control.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Customers are encouraged to review that policy before making a purchase.

User Conduct

When using this website, you agree not to:

Violate any applicable laws or regulations.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Introduce viruses, malware, or harmful code.
Interfere with the operation or security of the website.
Copy, scrape, or reproduce website content without permission.
Use the website for fraudulent or unlawful purposes.

Intellectual Property

All website content, including text, graphics, images, logos, icons, product descriptions, layouts, and other materials, is owned by or licensed to Yorluna and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially used without prior written permission.

Third-Party Services

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the content, policies, products, or practices of third-party websites.

Website Availability

We aim to keep our website available at all times but cannot guarantee uninterrupted access.

Maintenance, technical issues, network failures, or events beyond our control may temporarily affect website availability.

Disclaimer of Warranties

Except where required by applicable law, the website and all products and services are provided on an "as available" and "as is" basis.

We make no guarantee that the website will operate without interruption or be free from errors.

Limitation of Liability

To the fullest extent permitted by law, Yorluna shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our maximum liability relating to any order shall not exceed the amount actually paid for that order.

Indemnification

You agree to indemnify and hold harmless Yorluna, its employees, affiliates, and service providers from claims, losses, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the website.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or the use of this website shall be resolved through the appropriate courts with jurisdiction under applicable U.S. law.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately after they are published on this website. Continued use of the website after updates constitutes acceptance of the revised Terms.