Shipping policy
Thank you for shopping with Yorluna.
We currently ship orders within the United States only.
Order Processing
Orders are processed and shipped within 1–3 business days, excluding weekends and public holidays.
Orders placed after 3:00 PM (EST) will be processed on the next business day.
Please note that processing time is separate from shipping time.
Shipping Time
We currently ship only within the United States.
Estimated standard delivery: 7–12 business days
Delivery times are estimates only and may vary depending on the destination, carrier operations, or other circumstances beyond our control.
Shipping Rates
Standard shipping charges are calculated based on the order subtotal:
- Orders from $0.01 to $50.00: $8.00 Standard Shipping
- Orders over $50.00: Free Standard Shipping
No additional handling or processing fees will be charged.
Carriers & Order Tracking
Orders are shipped through USPS (United States Postal Service).
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. If you have a customer account, tracking information will also be available in your account order history.
Shipping Restrictions
At this time, we ship only within the United States.
We do not ship to international destinations.
Shipping Delays
While we work to deliver every order as quickly as possible, delays may occasionally occur due to holidays, severe weather, transportation disruptions, or other unexpected supply chain issues.
If a significant delay affects your order, we will contact you using the email address provided during checkout.
Lost or Damaged Packages
If your package is lost or arrives with significant shipping damage, please contact us within 14 days after the delivery date or the expected delivery date.
Our team will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.
Local Pickup
We do not offer local pickup or local delivery services at this time.
If you have any shipping questions, please contact us at info@yorluna.com.